Terms of Service

Terms of Service

All prices are in Canadian Dollars, and subject to change without notice.

We DO NOT ship outside of Canada.

We require minimum purchase of $30 for retail orders and $100 for wholesale orders, in order to qualify for free shipping.
For orders below minimum, there is a $20 shipping charge.

All orders have to be paid for in full at the time of placing orders.
We accept all online payment options, including credit cards and Paypal.

Orders are shipped within 5 business days of receipt of confirmed order.

We ship most of our orders via UPS in the Lower Mainland (Metro Vancouver Regional District) and via Canada Post to most other regions across Canada.
You will receive the tracking number for your order via email when it ships.

Please check your shipment immediately upon receipt.
We request you report shortages or damaged goods within 3 days of receipt.

Our standard pack sizes are 28 grams (1-oz.), 454 grams (1-lb.), 2.72 Kilos (6-lb.), 5 kilos (11-lb.) and 18.14 kilos (40-lb.).
All sizes are NOT available for all items.

Please taste a tea in the smallest pack size (28-gm) before ordering larger quantities.

Your using our site implies you agree to our Terms of Service.